WELCOME!
Thank you for choosing Mailender as your trusted supplier. Mailender is committed to Distributing Excellence by offering quality products, great value, and outstanding service and we look forward to developing a lasting partnership based on that commitment.
ACCOUNT SETUP
Below you will find general information about Mailender, as well as links to our account setup documents. Please complete the
Account Setup Form and any applicable Tax Exemption Documents and return to our Accts Receivable department at your earliest convenience:
Accounts Receivable, Attn: Tanya
McCoy
Phone: (513) 881-7353
Fax: (513) 942-6070
Email:
tmccoy@imperialdade.com
HOURS OF OPERATION
Monday - Friday, 8:30AM to 5:00PM
Customer Service: 513.942.5453 or 1.800.998.5453
Email:
Mailender-customerservice@imperialdade.com
DELIVERY
At Mailender, we operate
our own fleet of trucks five days/week. Most routes run daily, though some areas operate on a reduced schedule. Ask your Sales Consultant or Customer Service Representative for details.
PLACING ORDERS
Online: www.mailender.com (Existing Customer?
Click here to sign up for
online ordering)
Call: (513) 942-5453 or (800) 998-5453
Fax: (513) 942-6070
Email: Mailender-customerservice@imperialdade.com
PAYMENT OPTIONS
Invoicing: Standard terms Net 30
- Payment is expected within 10 business days of invoice due date.
- We may, at our discretion offer discounted terms of up to 2%, but these terms must be approved upon request (in writing) to our Financial Department cward@imperialdade.com
Please remit checks to:
Mailender Lockbox
PO Box 23158
New York, NY 10087-3158
ACH Remittance:
Routing: 021000021
Acct #: 727779693
Name: Imperial Bag and Paper Co., Inc.
Payments made through Network Services should follow instructions as indicated by Network.
Payable Upon Receipt: Check, Cash or Credit Card (Visa/MC/AMEX)
Only Cash or Check accepted on pick-up orders.
Credit Card Policy:
- Each time a new card is to be used, customer must complete and sign our Credit Card Setup Form and return to Tanya McCoy (tmccoy@imperialdade.com)
- With each order, customer must provide Mailender the last 4-digits and the name as it appears on the card.
- Credit card will not be charged until product is delivered.
- A Credit Card account cannot shift to an Invoice/Net 30 account without prior written authorization by our Financial Department.
If you have any questions, please feel free to contact your Sales Consultant or Customer Service. We look forward to serving you.
Mailender, a Division of Imperial Dade
9500 Glades Drive, Hamilton OH 45011
tel. 1.800.998.5453
