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GUARANTEES

Guarantee of Satisfaction

Our company's goal is to supply customers with officially licensed sports merchandise. We hope that every item you purchase from our store meets your expectations, but if something isn't right, just let us know. We gladly accept returns of unused, un-customized merchandise within 30 days of the order date, no questions asked. We can send you another color, a new size, or an entirely different style. If you would rather have a refund, no problem, we can take care of that, too. We also guarantee everything we sell against defects in workmanship or materials for at least 30 days, or even longer in some cases. Just contact us if you need help with a defective item. We will cover the costs of returning the item from your delivery address back to us and processing your replacement or refund as quickly as we can. Please visit our returns section for more information.

Guarantee of Security

The safety and security of your order and personal information are very important to us. We guarantee that every transaction you make on our site will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping on our site. Your transactions on our website are protected by secure server software. We use the same "secure socket layer" (SSL) encryption technology used by the Internet's most trusted stores. This SSL technology scrambles all your personal information - including credit card number, name, and address - so that it cannot be read as the information travels over the Internet. And when that information arrives here, only our secure computers can decode it.

Guarantee of Service

Customer service excellence is our top priority. Except the occasional break for family time during the holidays, we are available every day. We staff the customerservice@mailender.com email account from 8am to 5pm Eastern time, Monday through Friday. Please visit our contact page for more information.

Guarantee of Value

We pride ourselves on providing the sport community with nothing but the very best in authentic sport apparel and accessories. We do our very best to provide these goods at the best possible price to you. We import many of our products from overseas and as a result, factors such as fluctuating market prices, import duties and the changing value of the dollar prevent us from always matching others prices. Please note: If you see a price of $0.00 on our site, the actual price has not posted yet. You can order the item now, and we will contact you with the correct price.

Guarantee of Authenticity

We make it a priority to carry the most recent, up-to-date officially licensed team gear as possible. We sell only officially licensed merchandise and offer a lifetime guarantee of 100% authenticity.
 
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