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Determining a Standard of Cleanliness
Wednesday, May 21, 2014

As they say, everything is relative, and establishing a cleanliness standard for your organization is no exception. How you determine the appropriate standards for your company depends on a number of factors from the business conducted in your buildings to the clients you serve and how they perceive their environment. But whether the standard is “clean enough to manufacture microchips” or “clean enough to make shoppers feel comfortable” establishing a standard is as important as the products used to meet that standard.

Many industries have an established standard that all organizations within that industry are expected to meet. Cleanliness is a matter of life and death in hospitals, and imagine the process of establishing and maintaining a cleanroom, where small particles are enemy number one and can drastically—negatively—affect the manufacturing process

In others, companies determine their standards independently but are still subject to judgment by clients and customers that ultimately affects their business. Consider the hospitality industry. While each hotel owner may have individual standards, methods and preferences when it comes to cleanliness, ultimately they’re trying to please guests who have their own internal compass that tells them whether a room, a lobby or a swimming pool has passed the test.

Best practice suggests that regardless of your industry, rather than relying on personal opinion, seeking professional advice on creating a company-wide standard of cleanliness will serve employees, customers, clients and the bottom line well. Outside sources can determine problem areas that may have been missed, draw attention to issues that are highly important to customers but easily ignored by staff (such as certain smells) and can remove the variance of personal opinion from the equation.

Try establishing a philosophy of cleanliness that applies to every aspect of your organization. As the author of this article on keeping the “heart of the house” as clean as the “front of the house” notes (in other words, the areas of a hotel that guests don’t see versus the areas that they do), it shows throughout the building when employees are encouraged to take pride in the cleanliness of their establishment—including the areas that are never—or rarely—seen by clients and customers.

This standard should encompass methods, products and frequency. Once you’ve determined the goals, consider how you want to reach them efficiently (do you need to hire professional janitorial staff or can you ask employees to hit cleanliness benchmarks), which products will best accomplish your goals (and fit your budget) and how often cleaning needs to take place in order to maintain the standards.

Whatever standards you come up with, Mailender has the products you need. Contact us today to discuss how we can help you meet your cleanliness goals today and always.



 
 

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    • 08/11/2014 - An Excellent Practice
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    • 05/21/2014 - Determining a Standard of Clea
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